Heidelberg releases new contract options
Heidelberg announces new options for its subscription model. With the subscription model, customers no longer pay for the equipment they use, but simply for the number of sheets produced.
The company is expanding its data-based contract business and adding to its existing Heidelberg Subscription portfolio, placing greater emphasis on its partnership-based approach.
All the new options support the Smart Print Shop concept developed by Heidelberg. The now available Print Site Contracts provide a variable combination of consumables, services, software, performance consulting, training, and equipment solutions in a single package with the aim of further improving print shops’ machine availability and overall performance.
Print Site Contracts – four contract packages
Print Site Contracts are available in the form of lifecycle agreements or subscription. Customers have a choice of four packages with different scopes of services and methods of payment. They range from a “Lifecycle Smart” contract that includes services and consumables to a “Subscription Plus” package that covers consulting, training, service, consumables, Prinect software, and equipment solutions.
All four packages aim to maximize customers’ overall equipment efficiency (OEE), which represents the actual added value when compared to purchasing individual components.
The monthly fees for the standard “Lifecycle Smart” and “Lifecycle Plus” packages are determined by the services used. In the case of the “Subscription Smart” and “Subscription Plus” options, on the other hand, they depend on the actual output. The packages can be combined with the purchase of a new press or based on the customer’s existing equipment.
Customers opting for one of these contracts can be assured that only coordinated consumables and services of the usual high Heidelberg quality are used. They also avoid the considerable expense of obtaining each of the offerings included in the contract individually.
The Heidelberg Assistant digital portal plays a key role, too, providing contract customers with a digital link to a whole host of additional services such as a vendor-managed inventory, important real-time information relating to their company’s performance, and easy access to the Heidelberg eShop.
The worldwide market rollout of Heidelberg Subscription is progressing according to plan.