Konica Minolta opens new customer engagement center in Malaysia

The new facility will showcase Konica Minolta’s unique print technologies in one central location to supporting the needs of customers in the Asia Pacific region.

Konica Minolta Business Solutions Asia will be launching its new Customer Engagement Center (CEC) at Wisma Kemajuan in Petaling Jaya, Selangor in Malaysia.

The new 8,106 square-foot center signals the company’s continued strategic investment into its industrial printing business.

The new CEC gives customers hands-on experience through live and virtual demonstrations. During the initial launch, customers can take a virtual tour of the center with a Konica Minolta representative, and in-person through scheduled appointments with its Virtual Showroom platform.

“With this new center, we will be able to demonstrate the unique digital print capabilities of our industrial printers such as KM-1, AccurioPress C14000 and MGI JETvarnish range. On top of that, we are able to host virtual sessions directly from the center via the virtual showroom website so customers are able to experience the products without needing to be physically present. We hope that our customers will leverage on this technology hub to add value to their business needs,” said Osafumi Kawamura, Managing Director of Konica Minolta Business Solutions Asia.